Delete your account
Draft prepared:
This page explains how to delete your Beaconry account, what deletion removes, and what we keep and why.
How to delete your account
If you can sign in, go to your Account page and use the Delete Account option in the Danger Zone. You will be asked to confirm before anything is removed.
If you are locked out of your account, email privacy@beaconry.co from the address on the account and we will action the deletion for you. Losing access does not affect your right to have your account erased.
What deletion removes
Deleting your account removes:
- Your account, including all sign-in identities, such as your Cognito login.
- The price-alert beacons you have set.
- Your notification history and delivery records.
- Saved devices and push notification tokens.
- Your notification preferences.
- Any waitlist entry associated with your account.
- Your product analytics events: Amplitude is asked to delete them, and completes that on its own schedule.
What we retain, and why
Your click history is not deleted. Instead, it is de-linked from you: the record no longer carries your account. It is pseudonymised, not anonymised: a click made in the mobile app can still carry the random identifier of that app installation and the retailer address you went to. We keep it only as a financial record of affiliate commission earned through your clicks, and each retained row expires after around 13 months (395 days).
A data protection complaint you made is kept in a separate register and is not removed when you delete your account.
Server logs and database backups age out on their own schedules rather than being edited: server logs are kept for 1 month in production, and a backup can still hold deleted data until it expires. The schedules are in our Privacy Policy.
The subscription record held by RevenueCat is not removed when you delete your account. To be confirmed.
Timing and irreversibility
Account deletion is irreversible. Your account and sign-in identities are removed immediately. The remaining data covered above is erased shortly afterwards, except the product analytics events, which Amplitude deletes on its own schedule.
Related reading
For the fuller picture of what we collect and why, see our Privacy Policy.